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system slowness on large searches

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Peter J Gray
Respected Contributor.

system slowness on large searches

Hi,

When running large searces (over 10,000)on HP Openview Service Desk 4.5 SP 12, the search can take seveal 10 minutes to complete & sometimes can hang the system.

Is there any system improvements that can be made to improve this. This issue occurs on several systems & not related to one or two client systems.

Thanks,

Peter
1 REPLY
Ruth Porter
Acclaimed Contributor.
Solution

Re: system slowness on large searches

Hi Peter,

I would lokk at the application server and the database and see if you can find out anything about memory and/or CPU issues.

Hope this helps

Ruth
http://www.teamultra.net