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servicepagaes error http status 500

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bramb
Occasional Advisor

servicepagaes error http status 500

Hello,

when i go to servicepages and select Service calls (full list) i get this error:

Apache Tomcat/4.0.3 - HTTP Status 500 - Internal Server Error

--------------------------------------------------------------------------------

type Exception report

message Internal Server Error

description The server encountered an internal error (Internal Server Error) that prevented it from fulfilling this request.

exception

javax.servlet.ServletException: sun/tools/javac/Main
at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:485)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:247)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:243)
at org.apache.catalina.core.StandardPipeline.invokeNext(StandardPipeline.java:566)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:472)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:943)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:190)
at org.apache.catalina.core.StandardPipeline.invokeNext(StandardPipeline.java:566)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:472)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:943)
at org.apache.catalina.core.StandardContext.invoke(StandardContext.java:2343)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:180)
at org.apache.catalina.core.StandardPipeline.invokeNext(StandardPipeline.java:566)
at org.apache.catalina.valves.ErrorDispatcherValve.invoke(ErrorDispatcherValve.java:170)
at org.apache.catalina.core.StandardPipeline.invokeNext(StandardPipeline.java:564)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:170)
at org.apache.catalina.core.StandardPipeline.invokeNext(StandardPipeline.java:564)
at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:468)
at org.apache.catalina.core.StandardPipeline.invokeNext(StandardPipeline.java:564)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:472)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:943)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:174)
at org.apache.catalina.core.StandardPipeline.invokeNext(StandardPipeline.java:566)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:472)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:943)
at org.apache.catalina.connector.http.HttpProcessor.process(HttpProcessor.java:1012)
at org.apache.catalina.connector.http.HttpProcessor.run(HttpProcessor.java:1107)
at java.lang.Thread.run(Unknown Source)


root cause

java.lang.NoClassDefFoundError: sun/tools/javac/Main
at org.apache.jasper.compiler.SunJavaCompiler.compile(SunJavaCompiler.java:136)
at org.apache.jasper.compiler.Compiler.compile(Compiler.java:272)
at org.apache.jasper.servlet.JspServlet.loadJSP(JspServlet.java:552)
at org.apache.jasper.servlet.JspServlet$JspServletWrapper.loadIfNecessary(JspServlet.java:177)
at org.apache.jasper.servlet.JspServlet$JspServletWrapper.service(JspServlet.java:189)
at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:382)
at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:474)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:247)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:243)
at org.apache.catalina.core.StandardPipeline.invokeNext(StandardPipeline.java:566)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:472)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:943)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:190)
at org.apache.catalina.core.StandardPipeline.invokeNext(StandardPipeline.java:566)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:472)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:943)
at org.apache.catalina.core.StandardContext.invoke(StandardContext.java:2343)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:180)
at org.apache.catalina.core.StandardPipeline.invokeNext(StandardPipeline.java:566)
at org.apache.catalina.valves.ErrorDispatcherValve.invoke(ErrorDispatcherValve.java:170)
at org.apache.catalina.core.StandardPipeline.invokeNext(StandardPipeline.java:564)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:170)
at org.apache.catalina.core.StandardPipeline.invokeNext(StandardPipeline.java:564)
at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:468)
at org.apache.catalina.core.StandardPipeline.invokeNext(StandardPipeline.java:564)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:472)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:943)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:174)
at org.apache.catalina.core.StandardPipeline.invokeNext(StandardPipeline.java:566)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:472)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:943)
at org.apache.catalina.connector.http.HttpProcessor.process(HttpProcessor.java:1012)
at org.apache.catalina.connector.http.HttpProcessor.run(HttpProcessor.java:1107)
at java.lang.Thread.run(Unknown Source)

1 REPLY
Alexey Dukov
Frequent Visitor

Re: servicepagaes error http status 500

Hi bramd!
I get tis problem.
Try to use this:
1. Uninstall tomcat service (use uninstalltomcatservice.bat)
2. Uninstall Service pages
3. Reboot
4. Delete service pages directories if they are still there
5. Download latest java 1.3.1_08 jdsk from
http://java.sun.com/j2se/1.3/download.html
Install this and choose relevant web client when prompted.
6. Reboot
7. Set JAVA_HOME to the new version as a System Variable
(Eg. MyComputer -> Properties -> Enviromental Variables ->
System Variables : JAVA_HOME=e:\jdk1.3.1_08)
Do this logged in as administrator, then log out of windows
and log back in again.
Check the java_home setting using DOS:
echo %JAVA_HOME%
8. Install service pages
9. Reboot
10. Install tomcat service : installtomcatservice.bat
11. Restart Tomcat : Program Menu -> SD -> Service Pages -> Stop Tomcat then Start Tomcat
12. Check : http://server:8080 (use default first then change later if you need to) to see if Tomcat is running
Then run: http://server:8080/sd-sp45/index.html

If the above instructions solve the problem, upgrade service pages to the service pack level that matches the current application server version (where applicable).

Hope this help.

Best Regards,
Alexey.
//Add this to "OnDomLoad" event