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service desk module

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CA1501973
Honored Contributor.

service desk module

Hi,

system handle is sd 4.5 on windows platform. we are in process of implementing work orders in Service Desk.

Is this possible for anybody to share the process flow if work oder is already in place.

Regards,
Crystenia
1 REPLY
Mark O'Loughlin
Acclaimed Contributor.

Re: service desk module

Hi,

my advice is to look at what you want to do with work orders and how it can be done in your organisation and develop the process and then the forms specific to your needs.

i know that just by coping my previous flows etc will not help you as they were for specific needs for different organisations.