I have service desk 4.5 sp19, i want to join another server to work in cluster with the same DB. but what happen to the attachments?! is the multiple servers mechanism handles this issue? is there a way to save the attachments in the DB instead of the FTP folder?!
thank you for answering. I have one more question: how do i configure which server will be the FTP server? I know how to configure the ftp folder but how can i know on which of the servers the data will be stored?