Is there a way to auto-create a SC ticket using sd_dataform and selecting a SC templete to be used with the form is created?
I have to auto generate a month SC ticket that creates WO with related CI's so I created a template which works but now I need to automate this process. I do see a way to schedule a DB rule to do this but I might be missing something.
If anyone is interested I created a patch that enables template to be set from within command line (without the need to run OVSD in the "special" mode). However there is a catch: Only the values of template are loaded into the service call and not the template itself.
Anyhoo, anyone who is interested drop me an e-mail. My address (remove spaces) is m e n e g a t o r at g m a i l . com