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sd_event problem

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ramezrefky
Super Collector

sd_event problem

i do the the following situation concening sd_event

i m working with service desk 4.5 with service pack 12
i did install service desk event on application server and upgrade it to the SP12
i did install service desk agent on the application server and upgrade it to the SP12

the application server is working properly and the agent is on

when i did use the command prompt from the server to execute the sd_event inorder to create a new service call automatically it went well

but when i did user the same command from a database rule nothing happened and nothing was written in the log files

why is that

2 REPLIES
Gyula Matics_1
Honored Contributor

Re: sd_event problem

try to run the agent with /DEBUG /MONITOR. With those parameters it will log the calls that it gets from the server.
ramezrefky
Super Collector

Re: sd_event problem

i didnt use the ini file in my parameters
//Add this to "OnDomLoad" event