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sd_dataform.bat replacement for latest system

piotr rezmer
Acclaimed Contributor

sd_dataform.bat replacement for latest system

We have working integration between CTI system and HPOV Service Desk. It uses sd_dataform.bat file to send information to SD.
It is planned that SD will be replaced by new HP system, AFAIK it is called Service Manager or Service Management.
I have downloaded ISO image with Business System management 9.0 but I couldn't find this file. Is this feature still supported, or maybe there's another way to integrate with SD replacement?

best regards
Piotr Rezmer
The Pike
Honored Contributor

Re: sd_dataform.bat replacement for latest system

You might want to look into SC Auto and Connect-IT both are HP tools for integration purposes.

Perhaps somebody else has had more experience playing around with those.
//Add this to "OnDomLoad" event