Service Desk Practitioners Forum
cancel
Showing results for 
Search instead for 
Did you mean: 

reprocess a locked event

Highlighted
cngande
Occasional Advisor

reprocess a locked event

Hi all,
I'm trying to reprocess a locked eventin to update an incident but it doesn't seem to work.
I've tried using the $axces.lock.interval in the event.register definition and also by scheduling a bg process to run axces.apm (the query in the schedule looks like it doesn't select any eventin).
Is there someone who has already use one of those methods and can help??? Or is there a known problem with reprocessing locked events...
Thanks,
Charles
//Add this to "OnDomLoad" event