The community will be in read-only from Monday 11:59pm (PT) to Wednesday 7:30am (PT)
The community will be in read-only from Monday 11:59pm (PT) to Wednesday 7:30am (PT)
Service Desk Practitioners Forum
cancel
Showing results for 
Search instead for 
Did you mean: 

remove the closed call

SOLVED
Go to solution
Highlighted
jacky121
Regular Collector

remove the closed call

Hi all,
Kindly how can i remove the closed calls from the SP web view.??
2 REPLIES
George M. Meneg
Honored Contributor
Solution

Re: remove the closed call

Hello,

Modify the the filters to the appropriate SP views.
menes fhtagn
jacky121
Regular Collector

Re: remove the closed call

Hi again,
kindly how can i remove this kind of viewing, i mean why i have to see all the calls like this(i have to click in the call ID to get all the details regarding the call)
the screen shot above is the way that it appears.
i know i can from the SP viewing choose between the templates but ehat i need is to change the way how it look like?

Thank you in advance
//Add this to "OnDomLoad" event