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problem with e-mail in SD 4.5 SP19

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Sidorenko
Acclaimed Contributor

problem with e-mail in SD 4.5 SP19

Dear All,

Does anyone know how to explain this error in the logserver.txt

Fri, 22/06/2007 10:11:35 Mail server 10.xxx.253.1 gives an error when try to send mail to: : Read timed out

in the log SMTP server 10.xxx.200.1 - for this smtp session, all correct.

And, this e-mail is received in the mailbox.
4 REPLIES
Raman Shcharbak
Frequent Visitor

Re: problem with e-mail in SD 4.5 SP19

May be this timeout occured after the data was already sent, for example, when servicedesk server sent quit command and then was waiting for "220 OK, goodby" from SMTP server. Anyway, network analyzer will show you all this
Sidorenko
Acclaimed Contributor

Re: problem with e-mail in SD 4.5 SP19

I did look at tcpdump session, and command "221 2.0.0 Bye" is present.
pls see attached tcpdump session
Raman Shcharbak
Frequent Visitor

Re: problem with e-mail in SD 4.5 SP19

i did not find any tcp packet with fin or rst flag in this stream...
Raman Shcharbak
Frequent Visitor

Re: problem with e-mail in SD 4.5 SP19

Sorry, there is one at 17:15:12.976517
(F)
This looks like a normal smtp conversation
//Add this to "OnDomLoad" event