Service Desk Practitioners Forum
cancel

password expiry setting

Highlighted
PatrikT
Respected Contributor.

password expiry setting

I know you can setup this in the admin console.
We get a notice up front (10 days), but once you ignore this notice you do not get notified any more.

Is it possible to configure SD 4.5 (SP20) so that when a password expires it forces you to change the password rather than just stopping you from using the system?
3 REPLIES
-=R=-
Outstanding Contributor.

Re: password expiry setting

My guess would be no, as OVSD 5.1 works the same way.
Mark O'Loughlin
Acclaimed Contributor.

Re: password expiry setting

Hi,

you could do something using the webAPI. I can't give you code to do this but it is possible. Do youhave any good developers who could code this for you?
PatrikT
Respected Contributor.

Re: password expiry setting

Yes we do have developers, but we have not yet done anything with the webAPI.
Changing it and using our developers will mean starting a very time consuming changeproces.
Nevertheless thanks for your feedback !