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not found the system class: java/lang/Object

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kevinbaily
Acclaimed Contributor

not found the system class: java/lang/Object

When I start the ovsd client with "start->All Programs->hp OpenView service desk 4.5-> client->start client",system nodificate "Unable to start the application --the class files could not be loaded".The attachment is the notification. I try to start the client with sd_client.bat,the error is "not found the system class: java/lang/Object".OS is WindowsXp sp2,java runtime environment is 1.4.2_08.How can I solve this problem?Thanks
3 REPLIES
Rajesh Nair
Esteemed Contributor

Re: not found the system class: java/lang/Object

Hi Kevin,

Try installing the J2SDK software from the SD4.5 installable CD.

Regards

Rajesh
Raman Shcharbak
Frequent Visitor

Re: not found the system class: java/lang/Object

Have you installed microsoft java Virtual machine from servicedesk distr? SD4.5 needs it, not sun jre, though AFAIK it can be used with several latest ServicePacks
kevinbaily
Acclaimed Contributor

Re: not found the system class: java/lang/Object

Yes,I have installed the Microsoft VM successfully.Btw, the version is SD4.5 sp18
//Add this to "OnDomLoad" event