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new email template

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Xavier Idrovo
Occasional Contributor

new email template

We are trying to take an existing email template and create a new one with a different name. How do you do this? Every time we go into email templates, the NEW is not available.
Please advise,

Thanks,
3 REPLIES
George M. Meneg
Honored Contributor

Re: new email template

Hello Xavier,

You cannot create a new template, these template exists for specific commands, like notifications for Approval or for assigning items, for use of Options/Advanced/Email notifications.
menes fhtagn
Xavier Idrovo
Occasional Contributor

Re: new email template

So should I create a new command? how would I go about creating more email templates then?
George M. Meneg
Honored Contributor

Re: new email template

Xavier,

You cannot create e-mail command and you cannot create email template.
menes fhtagn
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