Service Desk Practitioners Forum
cancel
Showing results for 
Search instead for 
Did you mean: 

<Trace> Invalid ITP connection: unexpected EOF

Highlighted
Sandeep Kanchal
Occasional Advisor

<Trace> Invalid ITP connection: unexpected EOF

Hi All, I always get this error in my logserver.txt on HPSD server. We are running on HPSD 4.5 SP25. Though this error is harmless, I wanted know why its coming. Thx.

Regards
Sandeep Kanchalwar
2 REPLIES
Sam decosta
Esteemed Contributor

Re: <Trace> Invalid ITP connection: unexpected EOF

Hi Sandeep,

Go to Server setting editor and ITP tab.

Check have you given correct port for ITP connection.

Thanks,
Avinash
Err_1
Honored Contributor

Re: <Trace> Invalid ITP connection: unexpected EOF

Hi,

This normally means also that a client that was connected to the server timed out, so when the server tried to talk back to that client, it was already disconnected (due to time out).

Regards;
Randall Barrantes
SW Support Delivery Manager
//Add this to "OnDomLoad" event