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location of Custom Views

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David_999
Respected Contributor.

location of Custom Views

Hello All

I have a few users that are getting new hardware. They have created a custom views and I want to transfer them to their new machines. Is there a file where the views are stored that I can transfer to the new machines. We are using 4.5 Sp17

Thanks
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Mark O'Loughlin
Acclaimed Contributor.
Solution

Re: location of Custom Views

Hi David,

the views created by the uesrs are stored locally in the following location on the client machine.

C:\Documents and Settings\%user Profile%\Application Data\Hewlett-Packard\OpenView\Service Desk
Ramaprasad N
Outstanding Contributor.

Re: location of Custom Views

If I am not wrong, I think all the custom views will be stored in the views.dat file, located in the User's profile. In case of a typical Windows client, it will be under - C:\Documents and Settings\\Application Data\Hewlett-Packard\OpenView\Service Desk'. If you backup this file and replace it in the profile directory on the new system, everything should work fine.

-Ram