Service Desk Practitioners Forum
cancel

java native code runtime exception, when "CondCall" performed on Subtransform

Highlighted
Saad Masood
Trusted Contributor.

java native code runtime exception, when "CondCall" performed on Subtransform

Hi Evebody,
I am customizing the data Mapping between TeMIP and Service desk in the tttl.config file on the Service desk liaison server side.

I need to make different Calls to Subtransforms depending on the incoming Alarms additional text, thats why i tried to use "CondCall" on the Subtransform, but
when i create a Trouble Ticket from TeMIP Client the liaison server process gives the runtime exceptions (see the complete error in the attached file).
Note: I have checked and confirmed that this exception only appears when i use "CondCall" in the tttl.config
Regards
Saad Masood