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java.lang.runtimeexception:unexpected EOF

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bocoum
Contributor.

java.lang.runtimeexception:unexpected EOF

I am having the following when starting the Radix
java.lang.runtimeexception:unexpected EOF

i am currently running the W Vista Enterprise
After rebooting and reinstalling the application the error still persist

Could you please advise ?
5 REPLIES
The Pike
Acclaimed Contributor.

Re: java.lang.runtimeexception:unexpected EOF

Radix?
Are you an end user or a SD system administrator?
bocoum
Contributor.

Re: java.lang.runtimeexception:unexpected EOF

I am END USER
I have reinstalled the Radix as well as the java on my machine but i still have the issue.

This issue happened suddenly,without any prior modification to my machine
bocoum
Contributor.

Re: java.lang.runtimeexception:unexpected EOF

Hello i found that :
it solved my issue thanks anyways

Goto :

C:\Program Files\Hewlett-Packard\OpenView\service desk 4.5\ EMEA-PRD\data\ (for EMEA instance)
Then, please delete below mentioned files:
â ¢ Cache Directory.
â ¢ Console.ATB
â ¢ Forms
â ¢ ShortcutBar
â ¢ Srv
â ¢ USER

Login to OVSD

Go to: Tools--> Options-->Advanced--> Select purge cache on exit, Apply-ok.
SWATI SHARMA
Honored Contributor.

Re: java.lang.runtimeexception:unexpected EOF

In SD4.5 its
Administrative Console -->Security -->access -->Application account

Here u can select the account login for which u want to change the password,then save and close.


SWATI SHARMA
Honored Contributor.

Re: java.lang.runtimeexception:unexpected EOF

this has been posted by mistake