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java.lang.nullpointerexception

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Akash Indrabab
Super Collector

java.lang.nullpointerexception

Hi,
I have installed HP service desk 4.5 on windows 2000,a nd suddenly on one of my client's PC, it has started giving error java.lang.nullpointerexception when i start the HP SD Client.

Regards,
Amit
2 REPLIES
Piotr Gorka
Honored Contributor

Re: java.lang.nullpointerexception

Delete this folder:

c:\Documents and Settings\(user name)\Application data\Hewlett-Packard

(Folder Application data is hidden folder, so you need mark in Folder option Show hidden files and folders.)

And try run SD.

Piotrek
pio_7@o2.pl
sandeep2478
Acclaimed Contributor

Re: java.lang.nullpointerexception

I Tried Deleting the folder specified above.
Still the same error :-(
//Add this to "OnDomLoad" event