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java.lang.RuntimeException:Unexpected EOF_SD4.5

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raghuveer
Acclaimed Contributor

java.lang.RuntimeException:Unexpected EOF_SD4.5

Hi,
iam facing the error POPup message "java.lang.RuntimeException:Unexpected EOF" when i launch my SD client.
my OS-Windows XP ver 2002 SP2

i checked in this forum tried,
1)deleting cache from "C:\Documents and Settings\\Application Data\Hewlett-Packard\OpenView\Service Desk"
2)Deleting all files from the same location
3)Deletign all folders from above location
4)re installed SD by uninstalling the client


please help me how to solve this

Thanks in Advance.
Raghu
2 REPLIES
Rajesh Nair
Esteemed Contributor

Re: java.lang.RuntimeException:Unexpected EOF_SD4.5

Uninstall Java from the PC. Uninstall the SD client. Remove all the related files & folder.Reboot the system.

Now re-install SD client...re-install MsJavx86 & launch the client.

Regards

Rajesh
George M. Meneg
Honored Contributor

Re: java.lang.RuntimeException:Unexpected EOF_SD4.5

Hello,

This usually means that a file needed for OVSD has zero size (usually this happens with user.dat, but it can happen with any .dat file).

If you search C:\Documents and Settings\\Application Data\Hewlett-Packard\OpenView\Service Desk and found nothing try to search for zero sized file in the install location, sometimes the install location is used for storing settings instead of documents and settings.
menes fhtagn
//Add this to "OnDomLoad" event