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java.lang.NullPointerException

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Shanker_2
Respected Contributor.

java.lang.NullPointerException

Hi

I have two problems.
1. when i run sd_version i get this
Acronym: SD
Version: 4.5.0588
Company: hp OpenView
Copyright: Copyright (c) 1998-2002 Hewlett-Packard Company. All Rights Rese
rved.
Description: service desk is a family member of the hp OpenView suite.
ProductID: B4321
ProductName: hp OpenView service desk

It does not show the what SP is loaded. If there is no SP loaded from where i can load and what is the process. My machine is windows xp sp2.

2. when i start the start the application server the DOS Windows opens and closes immediately. what is the problem is the spplication started or no?

Please help me this is urgent for me.

Thanks

Shanker
1 REPLY
Ramaprasad N
Outstanding Contributor.

Re: java.lang.NullPointerException

DOS command opens and closes immdtly, means that you have some problem accessing your database.

Service pack is not loaded on your client. Search in openview.hp.com to get the latest service pack.

-Ram