I have two problems. 1. when i run sd_version i get this Acronym: SD Version: 4.5.0588 Company: hp OpenView Copyright: Copyright (c) 1998-2002 Hewlett-Packard Company. All Rights Rese rved. Description: service desk is a family member of the hp OpenView suite. ProductID: B4321 ProductName: hp OpenView service desk
It does not show the what SP is loaded. If there is no SP loaded from where i can load and what is the process. My machine is windows xp sp2.
2. when i start the start the application server the DOS Windows opens and closes immediately. what is the problem is the spplication started or no?