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java.lang.NullPointerException opening Attachments

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Glenn Andrews
Regular Contributor.

java.lang.NullPointerException opening Attachments

When I try to open an attatchment in HP OVSD.
I get this error. I did run sd_client.bat
with the /DEBUG option.

java.lang.NullPointerException

java.lang.NullPointerException
at com/hp/ftpclient/FtpResponseFactory.get_response
at com/hp/ftpclient/FtpClient.close
at com/hp/ifc/attachments/ftp/FTP$AttachmentServerFTP.close
at com/hp/idk/rep/AttachedItem.getFileFromAttachmentServer
at com/hp/idk/rep/AttachedItem.getFileFromAttachmentServer
at com/hp/idk/rep/AttachedItem.getFileFromAttachmentServer
at com/hp/ifc/ui/fld/AppAttachmentField.getFileName
at com/hp/ifc/ui/fld/AppAttachmentField.openAttachment
at com/ms/wfc/core/EventHandler.invoke
at com/ms/wfc/ui/ListView.onItemActivate
at com/ms/wfc/ui/ListView.wmNotify
at com/ms/wfc/ui/ListView.wndProc
at com/ms/wfc/ui/Control$ControlWindow.wndProc
at com/ms/wfc/app/Window.callback
at com/ms/wfc/win32/Windows.SendMessage
at com/ms/wfc/ui/Control.sendMessage
at com/ms/wfc/ui/Control.reflectMessage
at com/ms/wfc/ui/Control.wmNotify
at com/ms/wfc/ui/Control.wndProc
at com/ms/wfc/ui/Form.wndProc
at com/ms/wfc/app/Application$ParkingForm.wndProc
at com/ms/wfc/ui/Control$ControlWindow.wndProc
at com/ms/wfc/app/Window.callback
at com/ms/wfc/win32/Windows.CallWindowProc
at com/ms/wfc/app/Window.defWndProc
at com/ms/wfc/ui/Control$ControlWindow.defWndProc
at com/ms/wfc/ui/Control.defWndProc
at com/ms/wfc/ui/ListView.wmMouseDown
at com/ms/wfc/ui/ListView.wndProc
at com/ms/wfc/ui/Control$ControlWindow.wndProc
at com/ms/wfc/app/Window.callback
at com/ms/wfc/win32/Windows.DispatchMessage
at com/ms/wfc/app/Application$ThreadContext.runMessageLoop
at com/ms/wfc/app/Application.runDialog
at com/ms/wfc/ui/Form.showDialog
at com/ms/wfc/ui/Form.showDialog
at com/hp/ifc/ui/cmd/FileOpen.fileOpen
at com/hp/ifc/ui/cmd/FileOpen.onExecute
at com/hp/ifc/ui/AppCommand.execute
at com/hp/ifc/ui/AppCommandBar.onExecute
at com/hp/ifc/ui/AppCommandBar.toolClick
at com/hp/ifc/ui/toolbar/SSActiveToolBars/ToolClickHandler.invoke
at com/hp/ifc/ui/toolbar/SSActiveToolBars/SSActiveToolBarsEventMulticaster.ToolClick
at com/ms/wfc/win32/Windows.DispatchMessage
at com/ms/wfc/app/Application$ThreadContext.runMessageLoop
at com/ms/wfc/app/Application.run
at com/hp/ifc/ui/AppConsole.main

We are running HPOVSD 4.5.0588.1104 (SP11)

My jview is Microsoft (R) Command-line Loader for Java Version 5.00.3810

Any ideas ?
3 REPLIES
Glenn Andrews
Regular Contributor.

Re: java.lang.NullPointerException opening Attachments

I have also done
sd_client.bat /RESET /PURGECACHE
which did not change anything.
Still the same jlNPE :-(
MarkvL
Acclaimed Contributor.

Re: java.lang.NullPointerException opening Attachments

Hello Glenn,

This is a known issue which is resolved in SP15.

http://openview.hp.com/ecare/getsupportdoc?docid=itsm007500

Mark
HP Support
If you find that this or any post resolves your issue, please be sure to mark it as an accepted solution.
Glenn Andrews
Regular Contributor.

Re: java.lang.NullPointerException opening Attachments

I just got word from 'above' that they
will be installing SP17 of OVSD later this
week. I hope that resolves this issue.