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is possible to link the WO CI into the Service

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Nyan_1
Collector

is possible to link the WO CI into the Service

HI

how can I view the workorder CI in the service today view. I heard that it was possible
via a table join. how do i go about doing that
4 REPLIES
Marc Hummel
Frequent Visitor

Re: is possible to link the WO CI into the Service

Not sure about service today, havn't tried it, but you can pull the CI field into an explorer view, this is the only way I've found so far... hth
Wounds heel, Pain fades... chix dig scar's, oh and everybody WangChung.
Marc Hummel
Frequent Visitor

Re: is possible to link the WO CI into the Service

Not sure about service today, havn't tried it, but you can pull the CI field into an explorer view for workorders, this is the only way I've found so far... hth
Wounds heel, Pain fades... chix dig scar's, oh and everybody WangChung.

Re: is possible to link the WO CI into the Service

in the service taday this is not possible. You can't find back this relation.

what you might consider is creating a rule that copies the value into (fe source id). This field is accessable in the service today view.

Lawrence
we have been where you wanna go..
Nyan_1
Collector

Re: is possible to link the WO CI into the Service

ok now how do I go about setting the explorer view to see the workorder CI in Service Today view?
//Add this to "OnDomLoad" event