Service Desk Practitioners Forum
cancel

implementation gude of SD 4.5

Highlighted
simdon
Trusted Contributor.

implementation gude of SD 4.5

Hi All

I had istall SD 4.5 in windows 2003 server

pls guide me following points

1) Type of users and accaunts
2) Creating user accaunt
3) Import users from microsoft Active Directories
4) Assing Call to Technical Person

Pls help me that points

With Best Regards

Santosh
1 REPLY
Robert S. Falko
Acclaimed Contributor.

Re: implementation gude of SD 4.5

Santosh,

I regret to say that your best bet is to consult the manuals and especially the online help, both of which give a lot of information on how to do exactly what you are looking for.

If, after consulting the documentation, you have more focussed questions, I am sure this forum will be able to give you assistance.

-Josh