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hp openview service desk4.5 SP 23

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Ind
Contributor.

hp openview service desk4.5 SP 23

Hi,
I am using HP Openview servicedesk 4.5 SP 23 with SQL 2000.I want to upgrade it into SQL 2005.Is it possible?If it is possible how can i proceed?Request you to help me on this.
3 REPLIES
Vasily Kamenev
Acclaimed Contributor.

Re: hp openview service desk4.5 SP 23

Hi
Possible. Dismount sd db, install new SQL server, mount sd db, set the rights for connection user(s). look on sp doc, install SQL pack for SD or check, perhps already exist, this pack install new driver libriry what support the sql 2005. Run SD application server.

Vasily
Ind
Contributor.

Re: hp openview service desk4.5 SP 23

Hi,
Thanks for ur reply.
Where can i check sp doc?
Where can i check SQL pack for sd?
Can u give me the path?
Vasily Kamenev
Acclaimed Contributor.

Re: hp openview service desk4.5 SP 23

Hi
Extract your (23) servicepack in folder, open doc folder and open readme.htm. Look on topic "IMPORTANT : Support of Service Desk 4.5 with SQL Server 2005".

Vasily