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how to install latest patch 14 for SD 5.1

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JasonJ
Collector

how to install latest patch 14 for SD 5.1

Hi,

I have downloaded the latest patch from the support website.
I have 2 questions:

1- How to install it? by just clickinng on server_5.10._setup?

2- If I install the patch, does this affect the configuration that has been made previously? or I just have to re-do all the work again?

Please guys help is needed urgently.


Thanks
3 REPLIES
The Pike
Honored Contributor

Re: how to install latest patch 14 for SD 5.1

JasonJ
Collector

Re: how to install latest patch 14 for SD 5.1

Hi Pike,

Thank you for your reply.
but i have looked at the installation guide & the Administration guide & even the data exchange guide... but the upgrade or patch part is not available.

Can you please tell me in which page it is found?

Thanks
The Pike
Honored Contributor

Re: how to install latest patch 14 for SD 5.1

Sorry about that, the link in my previous post is for the Admin Guide. This is the correct link:

http://support.openview.hp.com/selfsolve/document/KM18910/binary/servdesk51_Install_Guide_en_pdf

Page 62 has details on upgrade scenarios.

The Pike
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