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how to find which SP are installed

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Regina Xfo
Valued Contributor.

how to find which SP are installed

Hi!
I have service desk 4.5 installed in win2k machine. i want to know which service packs are installed on my machine in order to install test server

Thanks!
4 REPLIES
Mark O'Loughlin
Acclaimed Contributor.

Re: how to find which SP are installed

Hi,

when you alunch the client the SP is displayed in the splash screen.

Also there is a .bat file in the install/bin folder that can be run which will show you the version of the current SP.
Rajesh Nair
Outstanding Contributor.

Re: how to find which SP are installed

Hi,

Incase you miss the splash screen on client launch, then you can always click on HELP--->ABOUT from the client to know the SP version.

Regards

Rajesh
Regina Xfo
Valued Contributor.

Re: how to find which SP are installed

Thank you for answering...
is there a way to find all the SP's installed and not only the latest one??
i want to re-install the server and use the same DB, so i have to use the same SP's...

Thanks!
Rajesh Nair
Outstanding Contributor.

Re: how to find which SP are installed

Hi Regina,

You do not have to re-install all the SP's again. Just install the latest Sp which is already installed & run the database configuration wizard to upgrade the database.

Regards

Rajesh

PS: Points are welcome.