hi Mahesh, We are using SD4.5. We have implemented SC and Prob modules, but now we are going to launch whole SLM module, i just wanted to know about services and ci relationship in details. This functionality is already there, but how it works, etc. in details, if possible.
Hi Geek In terms of functaniolity what do you want?
If CI , suppose server is down then service related to that CI will be consider down . And if you have configured SLA then further calculations take place. If it is not clear please specif your question in detail.