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history lines when importing relationships: SD4.5 sp15

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Geert Van Riet
Occasional Contributor

history lines when importing relationships: SD4.5 sp15

Hi,

We discovered that we don't get any history lines on our Config Items when we import relationships through the Data Exchange.
When we change relationships through the GUI, we do get these history lines.

Is this a functionality that is missing in Service Desk or can we enable it somewhere??

thanks for any help,
Geert V.R.
1 REPLY
Err_1
Honored Contributor

Re: history lines when importing relationships: SD4.5 sp15

Hi Geert,

please see the following doc, maybe this is what you're reporting (solved in SP21):

http://openview.hp.com/ecare/getsupportdoc?docid=ITSM008838

Rgrds,
Randall Barrantes
SW Support Delivery Manager
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