Is there a way i can configure OVSD that triggers the following work order only when previous work order has been executed.
for instance I log a RFC and attach multiple WO's say around 5 Work Orders. Rather than looking at their sequential number, i want to configure OVSD in such a way that on RFC approval, the first WO whould be triggered and until and unless this WO is completed I do not want other to know the existence of the remaining WO. Similarly once the first workorder is completed, it should trigger the specified WO.
Is there a way to configure OVSD to fulfil above requirement?
I log a change request that has got multiple work orders. of which: 1) one Work Order will be logged against installation of a Router and assigned to network team 2) another work order will be logged against server istallation and assigned to Server Admin 3) another work order will be logged against desktop installation and assigned to Desktop admin.
now once the change request is approved, i would like to have the work order flow in the following manner:
1) The network team should own the Work order; install the router and close the WO. Until and unless this work order is closed, the other work order;s shouldn't be activated. 2) similarly on completion of the above work order, the server team should complete the tasks mentioned in the WO related to them and then the access should flow to next WO and so on......