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events not coming from OVO into SD 4.5

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BeginnerHPSM
Outstanding Contributor.

events not coming from OVO into SD 4.5

Hi,

I am getting events from NNM but i am not getting events from ovo for server up/down..
can anybody help me???

Regards,
1 REPLY
Err_1
Acclaimed Contributor.

Re: events not coming from OVO into SD 4.5

Your problem description is too generic.

This can be caused by so many reasons, so I before we start shooting in the dark, can you please be more specific on the issue?

Have you checked the errors in the sd_event_error.log file?

Are you sure that you have installed correctly the OVO-SD integration?

I recommend you to start your troubleshooting here:
http://support.openview.hp.com/selfsolve/document/KM444319

Please do not forget to assign points for the help/tips/assistance!

Regards;
Randall Barrantes
SW Support Delivery Manager