Service Desk Practitioners Forum

error message on "table" view

Victoria Stefan
Super Contributor.

error message on "table" view

Hi All

When trying to access "table" view on the client console (SD 4.5. SP15) I have the following error message: Invalid property value

In the client log file:
05/01/2006 12:35:41 Invalid property value
at com/hp/ifc/ui/grid/_GridEX.setFont
at com/hp/ifc/ui/grid/GridEX/GridEX.setFont
at com/hp/ifc/ui/AppTableView.preLoadAutoFormat
at com/hp/ifc/ui/AppTableView.setViewInfo
at com/hp/ifc/ui/AppDataViewPane.setView
at com/hp/ifc/ui/AppDataViewPane.setView
at com/hp/ifc/ui/AppDataViewPane.execute
at com/hp/ifc/ui/AppConsole.commandbarExecute
at com/hp/ifc/ui/CommandBarEventHandler.invoke
at com/hp/ifc/ui/AppCommandBar.onExecute
at com/hp/ifc/ui/AppCommandBar.comboCloseUp
at com/hp/ifc/ui/toolbar/SSActiveToolBars/ComboCloseUpHandler.invoke
at com/hp/ifc/ui/toolbar/SSActiveToolBars/SSActiveToolBarsEventMulticaster.ComboCloseUp
at com/ms/wfc/win32/Windows.DispatchMessage
at com/ms/wfc/app/Application$ThreadContext.runMessageLoop
at com/ms/wfc/app/
at com/hp/ifc/ui/AppConsole.main

Do you know where the problems is?

Thanks a lot!

Illya Lyfar
Respected Contributor.

Re: error message on "table" view

Hi, Victoria

You can try execute following command on client PC (if this error occurs only from this PC):
C:\Program Files\Common Files\Software GridEx Shared\register.bat

Regards, Illya
Victoria Stefan
Super Contributor.

Re: error message on "table" view

Hi, Illya!

I tryed to execute the command, but get the error message:
DllRegisterServer in GridEx20.ocx failed.
Return code was: 0x80004005

Thank you for your response. I already know where is the problem and when I deal with it, I'll inform you and give you more points. :)



Victoria Stefan
Super Contributor.

Re: error message on "table" view

The problem occures when new fonts are installed on the end user’s computer.