The community will be in read-only from Monday 11:59pm (PT) to Wednesday 7:30am (PT)
The community will be in read-only from Monday 11:59pm (PT) to Wednesday 7:30am (PT)
Service Desk Practitioners Forum
cancel
Showing results for 
Search instead for 
Did you mean: 

document attachment to an e-mail from a DB Rule (OV 4.5 SP12)

SOLVED
Go to solution
Highlighted
Peter J Gray
Regular Collector

document attachment to an e-mail from a DB Rule (OV 4.5 SP12)

Hi,

I have a request to set up a Database Rule which sends a mail & an attachment (from a document in Openview)once a code field is populated a certain way in Change Management.

My question is, is it possible to attach a document from the OV call to the mail.


Thanks,

Peter
1 REPLY
George M. Meneg
Honored Contributor
Solution

Re: document attachment to an e-mail from a DB Rule (OV 4.5 SP12)

Hello Peter,

For SP12 you must use an external application (like postie http://www.infradig.com/postie/index.shtml) in order to be able to send attachments.

But for SP17 and greater attachments can be send through standard outbound mail db rules.
menes fhtagn
//Add this to "OnDomLoad" event