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com.ms.wfc.data.AdoException: Multiple-step operation generated errors. Check each status.

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John Fennessey
Valued Contributor.

com.ms.wfc.data.AdoException: Multiple-step operation generated errors. Check each status.

An error is thrown when a user tries to click on the Service Call or Incident buttons in the thick client of Service Desk 4.5 (sp17). The error is "com.ms.wfc.data.AdoException: Multiple-step operation generated errors. Check each status." Any information on this would be greatly appreciated.
2 REPLIES
Raghunathan Tik
Outstanding Contributor.

Re: com.ms.wfc.data.AdoException: Multiple-step operation generated errors. Check each status.

Hi,

Easy way is, remove the view.dat file from your SD Data folder, and if this is not fix, remove the data folder and re-install the servicedesk.


also you may try this:

This error com.ms.wfc.data.AdoException
it's a know error and you need to do the next:
Rename the file :\Documents and Settings\ \Application Data\Hewlett-Packard\OpenView\Service Desk\srv.dat by srv.dat.old


hope this helps you


raman
John Fennessey
Valued Contributor.

Re: com.ms.wfc.data.AdoException: Multiple-step operation generated errors. Check each status.

This helped with the problem. Thanks a lot for the info!!