The username and password you will give is the application account login name and password.Normally here I enter system admin username and password of GUI client.However you can enter any other application account also.
hi akhil, wht do u mean by application account.the login id and password that one which v have used for database account or else????Plz specify me. or v wil create new account by that connection wizard?
Don'nt know the simplest way but you can create an application account with admin rights by editing tomcat-users.xml file in "INSTALL DRIVE:\Program Files\Hewlett-Packard\OpenView\service desk 4.5\service pages\conf\".
Here you can add one more account as :
Now in the client log-on try to login using "system" as username and password.