We have many templates for Work Orders. The same person is specified in many templates as "Assignment to" Person. If this person is out of office, it is necessary to replace him with another in all of this templates.
We have made workgroup in which have included only one this Person. In templates have specified this group, but the person automatically is not substituted.
Prompt please how to solve this problem? There can be a rule any to make?
We want to make something for to change responsible person only in one place, instead of changing â Assignment;To Personâ field in every WO template in cases when responsible person is out of office.
Whatâ s why we have: 1. Created Workgroup with only one responsible person 2. Filled in this WG in â Assignment;To Workgroupâ field in every WO template 3. Didnâ t put anything to â Assignment;To Personâ field
Unfortunately it doesnâ t work like we want: â Assignment;To Personâ is not filled out automatically. Can we do something to make it works? Are there any another ways to do what we want?