Service Desk Practitioners Forum
cancel

attachments via sd_event.exe

Highlighted
Raghunathan Tik
Outstanding Contributor.

attachments via sd_event.exe

Hi All,
Is it possible to send attachments to OVSD by using sd_event.exe ? if yes, appreciate if somehow help me on the same.

Thanks in advance,
// raman //
4 REPLIES
Ruth Porter
Acclaimed Contributor.

Re: attachments via sd_event.exe

Hi there,

As far as I am aware you cannot take attachments using sd_event; you can send an attachment via the inbound email interface for service calls.

Not sure if you can do it using the web API - search this forum as I think I have seen postings about this.

Hope this helps

Ruth
http://www.teamultra.net
Raghunathan Tik
Outstanding Contributor.

Re: attachments via sd_event.exe

thanks Ruth,

i am searching the forum but unable to find the correct answer. still trying my luck.

// raman //
Ruth Porter
Acclaimed Contributor.

Re: attachments via sd_event.exe

Hi there,

Have a look at this posting http://forums1.itrc.hp.com/service/forums/bizsupport/questionanswer.do?threadId=953166

(I just did an advanced search on the words API and attachments and selected openView ITSM/SD from the drop down.

Hope this helps (and if does you could give some points)

Ruth
http://www.teamultra.net
Raghunathan Tik
Outstanding Contributor.

Re: attachments via sd_event.exe

Ruth,
thanks a lot for the info. though i couldn't solve completely, i got to know some idea.

Raman