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approval vote

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Zorin
Regular Collector

approval vote

I have approval vote list.
and I login as one of them.
but I can't edit Approved to yes.
Why? Where I can let access to edit this field (Approved = yes)?

regards,
Zorin
sd 4.5 sp 19
10 REPLIES
Mark O'Loughlin
Honored Contributor

Re: approval vote

Are you listed as the requestor or entered by person for this change?
Mauricio Anaya_1
Super Collector

Re: approval vote

Could you attach an image of your form in the approval tab?
Zorin
Regular Collector

Re: approval vote

Hi, in attach picture from my approved tab.
Zorin
Regular Collector

Re: approval vote

Hi, Mark.

My approval vote list is in service call.

regards,
Zorin
MarkvL
Honored Contributor

Re: approval vote

Hello Zorin,

You cannot set the approval to yes because the approval is already finished.
If you look at the status you see it is Ready because 2 out of 5 people already voted.
The number of voters required was set to 2 and thus nobody else needs to vote anymore.

Mark
HP Support
If you find that this or any post resolves your issue, please be sure to mark it as an accepted solution.
Zorin
Regular Collector

Re: approval vote

I am sorry, Mark.
Now service call in picture is result=Incomplete.
And is read-only ever.

regards, zorin
Zorin
Regular Collector

Re: approval vote

and this picture with approval tab.

regards,
zorin
Zorin
Regular Collector

Re: approval vote

this picture.
And no one from vote list don't vote.
But window ApprovalNote is read-only.
nkhan
Super Collector

Re: approval vote

hi did you get this sorted...am having a user who is getting read only message for some changes he needs to approve?
Raman Shcharbak
Frequent Visitor

Re: approval vote

I had an issue in sd 4.5 sp23 - when approval was turned on (configured and started) there was impossible to vote until you save and reopen this SC (i do not remember exactly but may be ctrl+S was enough to enable voting).
Did you save SC before trying to vote?
//Add this to "OnDomLoad" event