The community will be in read-only from Tuesday 11:59pm (PST) to Wednesday 7:30am (PST)
The community will be in read-only from Tuesday 11:59pm (PST) to Wednesday 7:30am (PST)
Service Desk Practitioners Forum
cancel
Showing results for 
Search instead for 
Did you mean: 

any idea plz??

Highlighted
jacky121
Regular Collector

any idea plz??

Hi all,
i just have created a services & they are available. but when i use the service pages the services drop down menu is empty altough they are avialable and i can see them in the client SD.
how can i let the definied services to be showen in the service pages???


Regards,
3 REPLIES
Ruth Porter
Honored Contributor

Re: any idea plz??

Hi there,

I think that in Service Pages you are only offered the services you receive via an SLA.

Do you have any receiving organisations and persons on your SLAs?

Hope this helps, Ruth
http://www.teamultra.net
jacky121
Regular Collector

Re: any idea plz??

Hi Ruth ,
no i dont have SLA at all.?
but am confused because i can see the services inside the client sd but over there nothing just drop down list any idea Ruth??

regards,
Selvarajan
Regular Collector

Re: any idea plz??

Hi,
Check this "bean.isLicensedForService();" is available in the Login.jsp
//Add this to "OnDomLoad" event