An interesting error came by. Some of the service calls has wrong ordering in history lines. For example: Status from "Registered" to "In Progress" is before than Status set to "Registered" Can you give a clue, what can be the problem? The database rules are suspicious to me.
the way the history lines are sorted can be changed by just selecting the column header - so in this instance select the column that shows the registration created date and they should be in the correct order based on date
First of all, thanks for the answer. But the date is incorrect. There's 1 minute difference beetween this 2 actions, which is unacceptable. You cannot change the status to in progress until you not register the service call. According to the date and time, after sorting the actions, you experience wrong following. It's a delay beetween the actions.
hmmm... If you suspect DB rules are an issue have you checked the amount of scheduled tasks that are running on the syste, Sometimes when too many the DB rules are affected and some strange and wonderful things occur.
It's a bit complex system.Well the problem is, there's a few thousand scheduled task exists, so it may slows the actions. Do you have any other idea, what should I do, beside reducing the tasks to minimal?