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Work orders costum fields

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Pedro Figueira
Trusted Contributor.

Work orders costum fields

Hello all

We have ServiceDesk 4.5 SP16 and my management asked me if it was possible to register all field interventions.

The problem is that they want to associate an list of persons and a list of locations to an workorder. Is this possible with SD? If yes how? Any better ideas?

Thanks in advance for any answer
1 REPLY
Sam decosta
Outstanding Contributor.

Re: Work orders costum fields

Hi,

You can use Generic Incoing and outgoing relation to do this.

The only problem is you will have to relate each person with corresponding locations.

Thanks,
Avinash Shrivastava