Service Desk Practitioners Forum
cancel

Work order - Service relation

Highlighted
VictorD
Frequent Contributor.

Work order - Service relation

We need to relate WorkOrder with Service
directly (work order can be created without relation to ServiceCalls, CI, Problems... )

Is is possible?

Regards
Victor
3 REPLIES
Vasily Kamenev
Acclaimed Contributor.

Re: Work order - Service relation

Hi
If you will used Custom Fields and define one fields as Service for WO. Possible only if you install SP18.

Vassili
VictorD
Frequent Contributor.

Re: Work order - Service relation

I've tried it, but it seems not possible to create custom field "Service" type for WO (I'm using SP18 - for all other objects, like SC, Inc, Problem, CI - it is possible)

So I wonder, maybe there is some other way to do it, or the way to evade this restriction

Victor
Vasily Kamenev
Acclaimed Contributor.

Re: Work order - Service relation

HI
Hm, I'm confused, a name of topic /itsm008292 not correct - Unlimited Custom Fields.

Vassili