Service Desk Practitioners Forum

Work Order View in Changes (V4.5 SP14)

Hanspeter Loche
Super Contributor.

Work Order View in Changes (V4.5 SP14)

Hi All

Another strange behavior on my System: When I create changes depending on different templates, on some changes I cannot modify the view in the work order tab while on others it's possible. Seems to be dependant on the used template.

Which fields do I need to modify to be able to modify the work order view? Can't find differencies.

Thanks for help