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Who delete my CI?

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Alfio Torrisi
Collector

Who delete my CI?

Hi,
i have ServiceDESK 5.1 for Windows, oracle DB.
When an operator, changes some value on a CI the CI's history is updated.

Now i want know who (which operator) deletes an configuration Item, because his History is deleted with him. It is possible?
1 REPLY
Meine de Vries
Regular Collector

Re: Who delete my CI?

I don't have SD51, but in SD45 you need to assign an account the "Auditor" role and re-logon using that account. You can than use the "Enhanced Auditing" to track deletions and all sort of other stuff.

Meine
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