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When outgoing e-mails have attachment then e-mail body is blank (SD4.5 SP27)

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Michael Gregor
Outstanding Contributor.

When outgoing e-mails have attachment then e-mail body is blank (SD4.5 SP27)

Hi all.

We seem to have identified a problem with attachments in outgoing e-mails from HPOV SD 4.5 (SP27).

When e-mail is sent from Service call, and attachment is included, the reciever gets the e-mail, but body is blank and attachment is not there.

This problem is present in Outlook and Thunderbird clients, but not some webmail clients.

Could someone else test and verify? Could this be an FTP server issue?

Replies will be greatly rewarded :-).

Michael
1 REPLY
Radovan Skolnik
Acclaimed Contributor.

Re: When outgoing e-mails have attachment then e-mail body is blank (SD4.5 SP27)

Cannot really verify that but in case it works in some clients isn't more the issue with the other clients? Maybe try to have a look at source of received email and see what is going on. Or attach one here.