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When i open the service desk 4.5 then giving the error

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Naveen kesari_1
Honored Contributor.

When i open the service desk 4.5 then giving the error

Dear All,

When i open the service desk 4.5 then giving the error AppCommandBar.resources was not found.
Please help....


Thanks,
Naveen Kumar
Be Positive
2 REPLIES
Ashly A K
Acclaimed Contributor.

Re: When i open the service desk 4.5 then giving the error

hi!

1. Have you installed all the other stuffs (like Java etc) ?
2. Look at the log file.
3. Clear the cache
4. Refer http://geocities.com/helponhpopenview/hp.htm

Ashly A K
http://geocities.com/helponhpopenview
http://www.geocities.com/helponhpopenview
Rajesh Nair
Outstanding Contributor.

Re: When i open the service desk 4.5 then giving the error

Hi,
Check the installation path in the user_settings.xml file located in C:\Documents and Settings\\Application Data\Hewlett-Packard\OpenView\Service
Desk\

It should show the proper installation path.

Regards

Rajesh