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What is the NTNU_ViewCall.jsp file?

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sia2003
Outstanding Contributor.

What is the NTNU_ViewCall.jsp file?

Hi there,
I found several links on forum -
http://forums11.itrc.hp.com/service/forums/questionanswer.do?threadId=1193348
and
http://forums11.itrc.hp.com/service/forums/questionanswer.do?threadId=1255794
where file NTNU_ViewCall.jsp was shown. I have no such file on my SD 4.5 sp 23
Am I correct and this file extend SPages and give possibility to sent url for SCall in email reply to customer?
4 REPLIES
Michael Gregor
Outstanding Contributor.

Re: What is the NTNU_ViewCall.jsp file?

It's a custom script we have made. It's nothing that comes with SD.

Michael
sia2003
Outstanding Contributor.

Re: What is the NTNU_ViewCall.jsp file?

Hi there,
can you give it to me please, and explain how to use it?
Michael Gregor
Outstanding Contributor.

Re: What is the NTNU_ViewCall.jsp file?

This script made by us shows e-mails and/or comment messages from History lines in web-format. I does not give you the possibilty to send URL for Service call i e-mail reply to customer.

Michael
sia2003
Outstanding Contributor.

Re: What is the NTNU_ViewCall.jsp file?

thank you.
But, if you know about it, does my problem (send to customer a SPage's url for the SCall in email) has solution by someway or not?