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WebConsole SP18 Data unavailable

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HPOPV+
Honored Contributor.

WebConsole SP18 Data unavailable

Hi all,
I have installed the servicedesk 4.5 application server,client , SP with sp18 on window 2003 french version it is working great. Then when i installed the web console on another server with window 2003 and the j2sdk-1_4_2_11-windows-i586-p.exe i can connect to the server but after i connect i get the message "data unavailable". Please see the sip.log attached.
Does anyone know how to make the webconsole work
Thanks
10 REPLIES
Vasily Aksenov
Acclaimed Contributor.

Re: WebConsole SP18 Data unavailable

I have the same problem with webconsole for sp17.
any ideas&?
Vasily Aksenov
Acclaimed Contributor.

Re: WebConsole SP18 Data unavailable

and the same message Can't find bundle for base name ResourceBundles.LogTraceReport, locale RU
HPOPV+
Honored Contributor.

Re: WebConsole SP18 Data unavailable

You have installed the russian (RU) Windows Operating system ???
HPOPV+
Honored Contributor.

Re: WebConsole SP18 Data unavailable

another question did u put the licenses or using the demo version ??
HPOPV+
Honored Contributor.

Re: WebConsole SP18 Data unavailable

The problem is that the webconsole sp18 dont work with other languages. When i returned the regional setting in the administrator console and the option-> general-> language to english it worked
Vasily Aksenov
Acclaimed Contributor.

Re: WebConsole SP18 Data unavailable

mmmm
i use sp17 webconsole and this did not help me.
Vasily Aksenov
Acclaimed Contributor.

Re: WebConsole SP18 Data unavailable

Solution is found!!!


copy OVConsole.class to this folder, if it does not exist, create
it:
SIP\webapps\ovportal\WEB-INF\classes\com\hp\ov\ui\client\web\console

OVConsole.class is attached.

Thanks Kilian!
Pablo Paciullo
Trusted Contributor.

Re: WebConsole SP18 Data unavailable

Please resend the OVConsole.class attached file, I need it!!!

Thanks
Barbara_38
Valued Contributor.

Re: WebConsole SP18 Data unavailable

Hi Vasily,
I have the same problem with SP18. You have given a solution but the attachment?

Please resend the OVConsole.class attached file, I need it!!!

Thanks very much
Vasily Aksenov
Acclaimed Contributor.

Re: WebConsole SP18 Data unavailable

copy OVConsole.class to this folder, if it does not exist, create
it:
SIP\webapps\ovportal\WEB-INF\classes\com\hp\ov\ui\client\web\console

OVConsole.class is attached.

SP17 - tested