Service Desk 5.0 on Solaris 9. I want to run the web interface on port 443 instead of the default port of 8080. I know how to edit tomcat's server.xml file but on startup it keeps getting overwritten by some "default" copy of server.xml so I loose all my changes.
Are there some official instructions for making this mod? I searched through ALL of the Service Desk pdf files and could find no info on changing this.
and configured tomcat for SSL. I was able to get tomcat working with SSL but the Service Desk Console produced java null pointer exceptions. I would asssume the bundled Apache server needs to be recompiled with mod_ssl and SSLified too.
2) Installed stunnel on the server. Stunnel is a free SSL wrapper program. This only worked partially. The web interface kept returning references to non-SSL pages which made the SSL encryption unusable.
3) Installed an Apache/mod_ssl server on a separate server and set it up as a reverse proxy to the Service Desk server. This worked perfectly but requires an additional server.
It's unfortunate that HP has not taken security into consideration with the Service Desk product.