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Web console user uses a license 24 hours a day (HPOV SD4.5 20)

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Gints Bika1
Trusted Contributor.

Web console user uses a license 24 hours a day (HPOV SD4.5 20)

Hello,

One of the Servicedesk users does not log off from the web console and 1 concurrent license is always busy.

The SessionTimeout is set to 7200 but it seems that the connection is not being closed.

Or should I set something somewhere else? I saw section called RefreshRates in OVPortalConfig.xml.

Perhaps Enable Automatic Refresh Interval should not be checked?

Thanks in advance.