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Web console problem

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Eng.NM
Honored Contributor.

Web console problem

hi
when using the web console I cant see the same view that I have assigned to a specific account, I unwanted fields for this account on web console.can anyone help?
4 REPLIES
jconsola20
Outstanding Contributor.

Re: Web console problem

Are you talking about Service Pages? What version of Service Desk do you have?
Eng.NM
Honored Contributor.

Re: Web console problem

I am using SD5, and I am talking about the Web console...
jconsola20
Outstanding Contributor.

Re: Web console problem

When you start up the web console it displays the default view for that account. You need to navigate to and select the new view you want.
Loys
Outstanding Contributor.

Re: Web console problem

Which module in SD do you have the Views set?