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Web console problem

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Eng.NM
Member

Web console problem

hi
when using the web console I cant see the same view that I have assigned to a specific account, I unwanted fields for this account on web console.can anyone help?
4 REPLIES
jconsola20
Occasional Visitor

Re: Web console problem

Are you talking about Service Pages? What version of Service Desk do you have?
Eng.NM
Member

Re: Web console problem

I am using SD5, and I am talking about the Web console...
jconsola20
Occasional Visitor

Re: Web console problem

When you start up the web console it displays the default view for that account. You need to navigate to and select the new view you want.
Loys
Esteemed Contributor

Re: Web console problem

Which module in SD do you have the Views set?
//Add this to "OnDomLoad" event